Contact Us

Clinic telephone: 01924 635006 (24hr answerphone available.)

Website: www.diathermyskinclinic.co.uk

Email: janet@diathermyskinclinic.co.uk

Facebook: @diathermyskinclinic
'Like or follow' this page for updates and information.

Address:
22 Queens Drive
Ossett
West Yorkshire
WF5 0ND

Free parking:is on the forecourt or on the roadside immediately outside the property (may I respectfully ask that you do not park directly in front of any neighbouring gateways as it is a residential road. Thank you.

Booking Policy:

When booking an appointment for a full consultation (NEW client/patient only) a nominal fee may be charged to secure your booking. This non-refundable deposit (unless appt’ is cancelled within 2 working days) will be taken by card over the phone (by bank transfer or via PayPal). The balance is to be paid on attending the consultation. For health and safety reasons, visits are strictly by appointment only and all COVID-19 regulations for attendance must be adhered to. Visitor protocols will be provided when making an appointment.

Cancellation Policy:

As there is a high demand for these types of treatments, I run a waiting list system. Therefore, I would politely request that if you have to cancel an appointment that you give a minimum of 48 hours’ notice. This will normally allow sufficient time for the booking space to be offered to another person on my waiting list. If the space is unable to be filled within 24 hours, then a charge of 40% of the original treatment will, regrettably, have to be charged reflecting loss of business.

A cancellation on the day will incur 50% of the cost and a ‘no show’ will incur a 100% charge. If a deposit for a consultation has been provided and subsequently cancelled before 48 hours, then this deposit will be refunded in full.

Privacy Policy:

(How your information is used to comply with GDPR)

The privacy policy gives you information on how your personal information is collected stored and used from the initial contact and consultation through to treatment provision via all contact media sources made available by the ‘Diathermy Skin Clinic’.

When making contact through the website www.diathermyskinclinic.co.uk it will be necessary to provide your name, telephone number and email address.

When attending your consultation further mandatory personal information will be collected in compliance with all legal requirements and to enable safe and effective treatment to be offered and provided, which will include: Full Name and Address, full contact information, medical information and history, area and condition requiring treatment. It is a requirement of professional insurance that an image is taken of the area of treatment. This will be used as an ongoing assessment tool for the required treatment and to allow the practitioner to continue to offer the best treatment options. The ‘Diathermy Skin Clinic’ does not use or share your information for any purpose with any third party. There may be occasions when the client/patient may be asked to give consent for non-identifiable images to be used for promotional or education purposes and will be cropped in such a way to avoid any recognition. You have the right to refuse this request.

Your information may be used to communicate with you in different ways via email, phone, letter or social media. It will also be used to make sure that there are no potential risks for attendance, treatment provision or course of treatment. The ‘Diathermy Skin Clinic’ may have to share your information to legally comply with any local or national regulations or any lawful inspection of this property. At the time of writing your personal contact information and images are stored on an encrypted solid-state computer hard drive, and any paper information is collected and stored in a locked room.

Your legally gained information will be kept in accordance with the specific legal obligations required for your specific treatment provision e.g., if treatment is carried out on your person (including a test area) the insurable requirement is that all details are kept for 7-10 years.

This privacy policy may be updated at various times in the future. If you have any questions regarding this or other business policies, please make contact through www.diathermyskinclinic.co.uk. Thank you.